Website Monitoring Plan
We continuously monitor the Haryana Engineering Works Portal (HEWP) to ensure its accessibility, availability, reliability, security, and overall performance. Our monitoring plan is designed to maintain an efficient, user-friendly, and secure digital platform that effectively serves citizens, departmental users, and partner organizations. We regularly assess key performance indicators such as uptime, page load speed, navigation flow, and multi-device compatibility to ensure uninterrupted service and a smooth user experience. We also conduct accessibility compliance checks to support inclusive access for users with disabilities and review traffic data to analyze visitor engagement and usage patterns.
We give the security and stability of our infrastructure the highest priority. We monitor systems in real time to detect and prevent unauthorized access, malware, or potential vulnerabilities. We apply regular security patches, manage firewalls and intrusion detection systems, and perform routine database health checks to ensure data accuracy and integrity. Our system logs are continuously analyzed to identify and address unusual activities early. Through these measures, we maintain a robust and secure environment that protects user data and ensures reliable service delivery.
We also place strong emphasis on content quality, maintenance, and data recovery. We review published content periodically to ensure accuracy, relevance, and currency, updating or replacing outdated information as needed. All circulars, notices, and documents undergo a structured review and approval process before publication. To safeguard data, we conduct regular backups, maintain disaster recovery procedures, and apply timely software and plugin updates. Through this comprehensive monitoring and maintenance plan, we ensure that our portal remains secure, accurate, resilient, and continuously available to all our users.
Contingency Management Plan
We are dedicated to ensuring that the website remains functional, reliable, and continuously available to all users. We make every possible effort to minimize downtime and maintain uninterrupted access to information and services. Our technical team follows proactive maintenance and monitoring practices to identify potential issues early and address them promptly, ensuring smooth operation of the portal for citizens, contractors and departmental users alike.
In the event of unforeseen circumstances such as website defacement, hacking attempts, data corruption, hardware or software failure, or natural disasters, we activate our contingency response protocol to restore services at the earliest possible time. We maintain secure data backups, redundant systems, and disaster recovery measures to ensure data integrity and quick recovery of operations. Through this plan, we fulfil our promise to providing a secure, dependable, and resilient digital platform that continues to serve the needs of all stakeholders without significant disruption.